Refund & Cancellation Policy – Zareen Sarees
At Zareen Sarees, customer satisfaction is our priority. Please read our Refund & Cancellation Policy for details on cancellations, returns, and refunds.
1. Order Cancellation
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- Orders can be canceled within 24 hours of placing them for a full refund.
- Once an order is processed or shipped, it cannot be canceled.
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2. Return & Exchange Policy
We accept returns and exchanges only in the following cases:
✅ Defective or damaged product received.
✅ Wrong product delivered.
Conditions for Return:
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- The return request must be initiated within 3 days of delivery.
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- The item must be unused, unwashed, and in original packaging with tags.
- Returns are not accepted for customized orders, sale items, or sarees with fall and pico stitching.
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3. Refund Process
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- After receiving the returned product, we will inspect it and credit a refund within 7-10 business days.
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- Refunds will be credited to the original payment method or as store credit, as per your preference.
- Shipping charges (if any) are non-refundable.
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4. Exchange Policy
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- Exchanges are subject to stock availability.
- If the replacement product is unavailable, a refund or store credit will be provided.
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5. How to Initiate a Return or Exchange
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- Email us at info@zareensarees.com or call 040 2451 0523 with your order details.
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- Share images of the product if damaged or incorrect.
- Once approved, we will arrange a return pickup or provide return shipping instructions.
- Exchange products will be delivered in 7 day
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6. Late or Missing Refunds
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- If you haven’t received a refund within 10 business days, please check with your bank.
- If the issue persists, contact us for assistance.
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7. Contact Us
For any queries regarding refunds or cancellations, reach out to:
📍 Zareen Sarees
21-1-633/4 to 6, Beside Madiha Textiles,
Madina Market, Rikab Gunj, Ghansi Bazaar,
Hyderabad, Telangana 500002
📞 Phone: 040 2451 0523
